siriuskitwilson9907 siriuskitwilson9907
  • 23-03-2019
  • Business
contestada

In a positive response to a claim request where the customer is at​ fault, the opening contai

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MsTeel
MsTeel MsTeel
  • 23-03-2019

The opening should be direct and share the good news in the first line or two.

A positive letter should always start out in a positive way to avoid making the customer search for clear answers through the rest of the message.

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